Your First Day at RELA

On your first morning at RELA, please come to the school office before 8.30am. You will be met by one of our staff members and they will show you to the student room where you can meet some of the other new students and have a cup of tea or coffee.

At 8.30am, you will meet our School Manager, Jan and our Director of Studies, Julie N and our Student Liaison, Julie F. They will look after you for the morning and take you through an orientation programme. This will include a test of your English to find out which class we should place you in. It will also include an introduction to our school and to Rotorua. This is also an excellent time for you to get to know the other new students who are starting.

As well as Jan, Julie and the other new students, you will also meet Chris, our Principal, Paddy, our Homestay Manager and Teri our Office Manager and they will be able to help you with anything you might need while you are at RELA.

All of us will take very good care of you and make sure you soon feel at home.

Please bring something to write with, your passport, insurance and some money to buy textbooks.

You will also receive a detailed orientation pack. This contains:

• Details of RELA support services, including the School Counsellor, the Homestay Counsellor and counsellors who can talk to a student in his/her own language
• Internal and external grievance procedures
• Information on class levels
• Attendance and attendance warning policies
• The refunds policy
• Detailed information about school facilities and procedures
• Information about services and facilities available in Rotorua
• Information about making overseas telephone calls
• Course and fee details
• Conditions of enrolment
• Safety procedures
• A stationery pack
• Other information about RELA